FAQ
Have questions about our tours? Find answers to commonly asked questions below. If you can't find the answer you are looking for, feel free to reach out to our team.
Washington, D.C. is a vibrant city that often hosts parades, demonstrations, and official events — which can lead to road closures and crowds. While this can seem overwhelming, it’s something we’re fully prepared for. With over 20 years of experience, our team of expert guides knows how to navigate the city’s unpredictability smoothly and safely.
We monitor real-time conditions, reroute efficiently, and adjust your itinerary on the spot without compromising the quality of your experience. You’ll still visit iconic landmarks, discover hidden gems, and enjoy a seamless tour — even when the city is buzzing.
More importantly, your safety, comfort, and enjoyment are our top priorities. We specialize in making touring fun and stress-free for families, kids, and guests of all ages, even during the busiest times. It’s one of the many reasons we’re so highly reviewed by thousands of happy guests.
So rest assured — when you tour with us, you’re in experienced hands that turn city chaos into a smooth, memorable adventure.
If you’re located just outside our usual pick-up radius, we can arrange a midpoint pick-up location that’s more convenient for you. If you are too far out of our radius, there may be an additional fee for pick-up. Please contact us directly for a quote if you’re in this situation.
For those driving in, we offer free side street parking at a location we can message you directly upon request. If you're arriving by metro or ride-sharing, we can suggest alternative pick-up locations as well. On Sundays, parking is free throughout D.C., and we’re happy to pick you up near any of the Smithsonian museums. We aim to make your experience as convenient as possible!
We typically do not provide car seats or booster seats, but we may have one available on the day of your tour for an additional fee of $35 per seat (not $35 total for both).
Car seats support infants up to age 3.
Booster seats are generally for children 4 years and older.
If you need a seat, please let us know in advance so we can arrange to have it placed in the vehicle the night before. You are also welcome to bring your own booster seat to use during the tour.
Additionally, our tours are designed for a safe and slow-paced drive, allowing you to fully experience D.C. while ensuring comfort for all passengers, including young children.